Hello, everyone!
I decided to make an asset pack to sell on Unreal Marketplace (It`s a weapon pack to be more specific). I checked guidelines, learned a lot about common mistakes, and began to work. When everything was done I sent it for approval, after a couple of changes everything was green except for the plugins part (I used modeling tools, so I left plugins for the end).
And now the fun part:
I`m turning off all the plugins, checking if everything works, and…getting back an error report caused by WorldPartitionHLODUtilities. I went to the net trying to understand the reason. Then I figured out that this plugin is needed for optimizing open worlds but I have nothing about open worlds in my project. After some back and forth with the marketplace quality commission, they pointed out that configs must be deleted. So I did, and so my project crashed. But then I turned this plugin on, and launched the project without configs, and you know what I saw? The default map that opens in the editor is Openworld map which is using this plugin (WorldPartitionHLODUtilities)!
I need to send a project with no plugins and configs, but if that is so the default map that opens without configs is the map that needs plugin. Which means that there’s no exit from this cursed loop.
I pointed this out to the approval commission and their response was a quote:
“Unfortunately our support is limited to the quality assurance process. We recommend checking out the forums and other resources to aid in resolving this concern.”
So here am I at the forum with no idea what to do.
If someone experienced this or something similar I would be very thankful for some info that can help resolve this.
8 posts - 2 participants